Hello Salvador, The Talavera Mexican tiles arrived on Monday. We unpacked a few of them last night and they are amazing and beautiful! The two boxes of tiles came in perfect condition, none are damaged. Thank you for providing us with an authentic, genuine, and charming product. We are excited about having these tiles be part of our home. Have a happy holiday. Take care,
Cary, NC, USA
Terms and condition
Welcome to Casa Castillo Site Terms. We know that legal language can be dry reading, but we don't want you to ignore the fact that accessing and shopping on this site is subject to the following conditions. Please read them carefully.
Casa Castillo is committed to ensuring the highest level of privacy to all of our customers. Therefore we will not reveal your personal information to external organizations except for the purposes of fulfilling your order.
When you visit Casa Castillo or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
TRADEMARKS AND COPYRIGHTS
Casa Castillo trademarks and trade dress may not be used in connection with any product or service that is not created directly by Casa Castillo, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Casa Castillo.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Casa Castillo and their respective owners. The compilation of all content on this site is the exclusive property of Casa Castillo and protected by U.S. and international copyright laws.
LICENSE AND SITE ACCESS
Casa Castillo invites you to use this website for your personal use. Casa Castillo grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Casa Castillo. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Casa Castillo. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Casa Castillo and our associates without express written consent. You may not use any meta tags or any other "hidden text": utilizing Casa Castillo name or trademarks without the express written consent of Casa Castillo. Any unauthorized use terminates the permission or license granted by Casa Castillo. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Casa Castillo so long as the link does not portray Casa Castillo or their products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Casa Castillo logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR MEMBERSHIP ACCOUNT
Casa Castillo will work to ensure that your account is protected from unauthorized use. However, by using this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Casa Castillo and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
CUSTOM MADE HANDICRAFTS
As part of our Custom made service, we work closely with each artisan, to design and transform your ideas into the custom made handicrafts you're looking for. This service is provided to you free of charge. Casa Castillo retains the rights on the handicrafts and we may present it on our website for others to enjoy. If you wish to have an exclusive design, that only you have, there is an additional fee of $200 for the exclusive use of the engineer's time and expertise.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Casa Castillo reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Casa Castillo and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Casa Castillo and its associates and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant: that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify Casa Castillo or its associates for all claims resulting from content you supply. Casa Castillo has the right but not the obligation to monitor and edit or remove any activity or content. Casa Castillo takes no responsibility and assumes no liability for any content posted by you or any third party.
Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged. Therefore, you are considered liable for any damages once the products are delivered to you and once our guarantee for refunds has expired.
Casa Castillo is committed to ensuring that our customers are always happy with our products and services. If for any reason the products you order are different from what you expected, we will gladly accept your return. We aim to include up-to-date images and/or graphics of all of the goods on this website. However, our picture of the goods may differ slightly from the actual goods since all items are handmade and therefore unique. While we do our best to ensure that every part of our site is accurate, please note that we will correct any problem that arises due to an incomplete description or other error created by Casa Castillo.
Finally, if a product offered by Casa Castillo itself is not as described, you may return the products for a full refund per our Return Policy described in our shipping,returns & refunds page
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY Casa Castillo ON AN "AS IS" AND "AS AVAILABLE" BASIS. Casa Castillo MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
By visiting Casa Castillo, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Casa Castillo or its associates.
Any dispute relating in any way to your visit to Casa Castillo or to products you purchase through Casa Castillo shall be submitted to confidential arbitration in California, except that, to the extent you have in any manner violated or threatened to violate Casa Castillo intellectual property rights, Casa Castillo may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Casa Castillo. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. It is your responsibility to read and understand these terms and conditions each time you place an order.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
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