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Terms and Conditions

Welcome to Casa Castillo Site Terms. We know that legal language can be dry reading, but we don't want you to ignore the fact that accessing and shopping on this site is subject to the following conditions. Please read them carefully.

PRIVACY

Casa Castillo is committed to ensuring the highest level of privacy to all of our customers. Therefore we will not reveal your personal information to external organizations except for the purposes of fulfilling your order.

Please review our Privacy Policy which details how we will protect your personal information from unauthorized use.

ELECTRONIC COMMUNICATIONS

When you visit Casa Castillo or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

TRADEMARKS AND COPYRIGHTS

Casa Castillo trademarks and trade dress may not be used in connection with any product or service that is not created directly by Casa Castillo, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Casa Castillo.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Casa Castillo and their respective owners. The compilation of all content on this site is the exclusive property of Casa Castillo and protected by U.S. and international copyright laws.

LICENSE AND SITE ACCESS

Casa Castillo invites you to use this website for your personal use. Casa Castillo grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Casa Castillo. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Casa Castillo. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Casa Castillo and our associates without express written consent. You may not use any meta tags or any other "hidden text": utilizing Casa Castillo name or trademarks without the express written consent of Casa Castillo. Any unauthorized use terminates the permission or license granted by Casa Castillo. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Casa Castillo so long as the link does not portray Casa Castillo or their products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Casa Castillo logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

Casa Castillo will work to ensure that your account is protected from unauthorized use. However, by using this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Casa Castillo and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

CUSTOM MADE HANDICRAFTS

As part of our Custom made service, we work closely with each artisan, to design and transform your ideas into the custom made handicrafts you're looking for. This service is provided to you free of charge. Casa Castillo retains the rights on the handicrafts and we may present it on our website for others to enjoy. If you wish to have an exclusive design, that only you have, there is an additional fee of $200 for the exclusive use of the engineer's time and expertise.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Casa Castillo reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Casa Castillo and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Casa Castillo and its associates and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant: that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify Casa Castillo or its associates for all claims resulting from content you supply. Casa Castillo has the right but not the obligation to monitor and edit or remove any activity or content. Casa Castillo takes no responsibility and assumes no liability for any content posted by you or any third party.

PRODUCTS

Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged. Therefore, you are considered liable for any damages once the products are delivered to you and once our guarantee for refunds has expired.
Casa Castillo is committed to the highest customer service standards and we will gladly accept your returns per the Return Policy detailed in our shipping,returns & refunds page

PRODUCT DESCRIPTIONS

Casa Castillo is committed to ensuring that our customers are always happy with our products and services. If for any reason the products you order are different from what you expected, we will gladly accept your return. We aim to include up-to-date images and/or graphics of all of the goods on this website. However, our picture of the goods may differ slightly from the actual goods since all items are handmade and therefore unique. While we do our best to ensure that every part of our site is accurate, please note that we will correct any problem that arises due to an incomplete description or other error created by Casa Castillo.

Finally, if a product offered by Casa Castillo itself is not as described, you may return the products for a full refund per our Return Policy described in our shipping,returns & refunds page

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY Casa Castillo ON AN "AS IS" AND "AS AVAILABLE" BASIS. Casa Castillo MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Casa Castillo DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Casa Castillo DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Casa Castillo ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Casa Castillo WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting Casa Castillo, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Casa Castillo or its associates.

DISPUTES

Any dispute relating in any way to your visit to Casa Castillo or to products you purchase through Casa Castillo shall be submitted to confidential arbitration in California, except that, to the extent you have in any manner violated or threatened to violate Casa Castillo intellectual property rights, Casa Castillo may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Casa Castillo. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. It is your responsibility to read and understand these terms and conditions each time you place an order.

If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: info@casacastillo.com

Thanks for visiting Casa Castillo, high quality Mexican Arts on-line.

Privacy Policy  

Casa Castillo knows that you care how information about you is used and shared. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Casa Castillo, you accept the practices described in this Privacy Notice.

What Personal Information About Customers Does Casa Castillo Gather?

The information we learn from customers helps us personalize and continually improve the Casa Castillo shopping experience. The following information details how your information will be protected.

    * Information You Give Us: We receive and store only the information you provide to us through our Web site or in other communications. You always have the right not to provide certain information. We use the information that you provide only for the purposes of responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.
    * E-mail Communications: To help us make e-mails more productive and to improve your shopping experience, we will send you newsletters detailing our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

Does Casa Castillo Share the Information It Receives?

We respect your privacy and appreciate your business. Casa Castillo will never sell your personal information to a third party for any marketing purpose whatsoever. Further, at no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. It is important for you to protect against unauthorized access to your password and to your computer.

Which Information Can I Access?

Casa Castillo gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions

If you choose to visit Casa Castillo, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the side menu, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Automatic Information

For security purposes Casa Castillo sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

Questions
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: sales@casacastillo.com